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Tell us about your infrastructure, your team, or the challenge you are working through. We’ll help you find the right next step.
Product questions · Technical support · Enterprise conversations
General Support
Questions about setup, configuration, or how InfraPilot works.
support@infrapilot.org
Sales & Licensing
Enterprise pricing, custom plans, or volume licensing inquiries.
sales@infrapilot.org
Bug Reports
Found a bug? Open an issue on GitHub for the fastest response.
github.com/infrapilotinc/infrapilot
Send a message
Response times
General & SupportWithin 1 business day
Security issuesWithin 24 hours
Sales inquiriesWithin 4 hours (business hours)
Critical outageEnterprise SLA (custom)
Registered office
1007 N Orange St, 4th Floor, Ste 6020
Wilmington, DE 19801
United States
A Delaware corporation
Before you write
- →Check the documentation. Most common questions are answered there
- →Search GitHub Issues for known bugs and workarounds
- →For billing questions, include your account email and the last 4 digits of your invoice number
- →For support, include your InfraPilot version (shown in Settings → About)